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This Privacy Policy describes how Eisoft Eisonesoft collects information about you when you use our products or services, and what choices you have with respect to the information. We are transparent about how we collect, use, and share information about you.
This Privacy Policy applies when you use our products or services (described below), or otherwise interact with Eisoft Eisonesoft (for example, attending Eisoft’s Eisonesoft’s demo sessions).
2.DEFINITIONS
“Client” or “Customer” means a customer of EisoftEisonesoft.
“Personal Data” means any information relating to an identified or identifiable natural person.
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“Add-On” means a bundle of code, resources and configuration files that can be used with a Service to add new functionality or to change the behavior of that product’s existing features.
“Cloud Services” means Eisoft’s Eisonesoft’s software as a service (“SaaS”) solutions.
“Server or Data Center Services” means Eisoft’s Eisonesoft’s software as downloadable solutions.
“Websites” means Eisoft Eisonesoft websites, including but not limited to Eisoft’s Eisonesoft’s product listings on the Atlassian Marketplace, and any related websites, sub-domains and webpages.
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Our policy is intended to give you confidence in the privacy and security of the personal information we obtain from you whether you are using Eisoft Eisonesoft products: Deleted Issues Log (the “Products”), uploading information to Eisoft Eisonesoft and our products websites (the “Websites”), using our Cloud services, downloading our applications, or are merely visiting our Websites (collectively the “Services”).
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The right to request information about the purpose of the processing; the categories of personal data concerned; who else outside Eisoft Eisonesoft might have received the data from EisoftEisonesoft; what the source of the information was (if you did not provide it directly to EisoftEisonesoft); and how long it will be stored.
You have a right to correct the record of your personal data maintained by Eisoft Eisonesoft if it is inaccurate. You may also request that we cease using your data for direct marketing purposes.
Right of erasure: this is a right to erasure of personal information that we hold about you if it is no longer necessary in relation to the purpose for which it was originally collected. Please note that Eisoft Eisonesoft may need to retain certain data to complete transactions, perform refunds, maintain underwriting records or comply with legal obligations, tax and accounting requirements, etc.
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In order to exercise any of these rights please contact us at eissoftware@outlook support@eisonesoft.com
5.COLLECTION OF PERSONAL INFORMATION
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6.USE OF PERFORMANCE DATA
Eisoft Eisonesoft will use performance data, including performance statistics, bug fixes and other similar data (“Performance Data”) uploaded to our Websites or acquired through our Products. Eisoft Eisonesoft may use such Performance Data in any way, including, but not limited to, using, editing, altering, reproducing, publishing and/or distributing the Performance Data for any purpose, commercial or otherwise, provided that such Performance Data is stripped of all personally identifiable information.
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We use personal information to allow us to process your service requests, provide access to privileged areas of the Websites, send out newsletters, personalize your visit to our Websites, personalize your use of our Products, and enable us to improve the products and services we offer. We may occasionally carry out market research and send you details of services and offers that we think may be of interest to you. If you do not wish to receive such information, please email eissoftware@outlookemail support@eisonesoft.com or, alternatively, when we send you an e-mail, it will contain a provision for you to opt out of receiving any further information from us.
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We may provide information about you to our employees and agents in order to administer any accounts, products and services provided to you by EisoftEisonesoft.
We will not disclose your personal information to any third party unless you have consented to such disclosure or where we are required to do so by law.
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If you have any further concerns about security, please email our Support Service team at eissoftware@outlook support@eisonesoft.com.
12.POLICY CHANGES
Changes in this policy document will be posted on our Websites. You are advised to check our Websites regularly to view our most recent privacy policy. If you object to any changes, you may close your account by writing to eissoftware@outlook support@eisonesoft.com
Last update: Feb 07Jan 31, 20192023