1.INTRODUCTION
Your privacy is important to us.
This Privacy Policy describes how Eisoft Eisonesoft collects information about you when you use our products or services, and what choices you have with respect to the information. We are transparent about how we collect, use, and share information about you.
This Privacy Policy applies when you use our products or services (described below), or otherwise interact with Eisoft Eisonesoft (for example, attending Eisoft’s Eisonesoft’s demo sessions).
2.DEFINITIONS
“Client” or “Customer” means a customer of EisoftEisonesoft.
“Personal Data” means any information relating to an identified or identifiable natural person.
...
“Add-On” means a bundle of code, resources and configuration files that can be used with a Service to add new functionality or to change the behavior of that product’s existing features.
“Cloud Services” means Eisoft’s Eisonesoft’s software as a service (“SaaS”) solutions.
“Server or Data Center Services” means Eisoft’s Eisonesoft’s software as downloadable solutions.
“Websites” means Eisoft Eisonesoft websites, including but not limited to Eisoft’s Eisonesoft’s product listings on the Atlassian Marketplace, and any related websites, sub-domains and webpages.
3.GENERAL
Our policy is intended to give you confidence in the privacy and security of the personal information we obtain from you whether you are using Eisoft Eisonesoft products: Gadget Utilities for JIRA Deleted Issues Log (the “Products”), uploading information to Eisoft Eisonesoft and our products websites (the “Websites”), using our Cloud services, downloading our applications, or are merely visiting our Websites (collectively the “Services”).
...
This Privacy Policy does not apply to any third-party applications or software that integrate with the Services (“Third Party Services”), we are not responsible for any use of your personal information you provide to third-party applications or websites. We recommend that you review the privacy policy of any third-party applications or websites that you use.
4.GDPR COMPLIENCE
25 May 2018 marks the start of enforcement of the European Union’s General Data Protection Regulation (GDPR). This far-reaching regulation replaces the various regulations and national laws that have been in place across the European Economic Area (EEA) over the last twenty years. The regulation increases the level of control EEA citizens and residents have over their personal data in the new digital age and presents a more unified environment for international business across Europe.
...
The right to request information about the purpose of the processing; the categories of personal data concerned; who else outside Eisoft Eisonesoft might have received the data from EisoftEisonesoft; what the source of the information was (if you did not provide it directly to EisoftEisonesoft); and how long it will be stored.
You have a right to correct the record of your personal data maintained by Eisoft Eisonesoft if it is inaccurate. You may also request that we cease using your data for direct marketing purposes.
Right of erasure: this is a right to erasure of personal information that we hold about you if it is no longer necessary in relation to the purpose for which it was originally collected. Please note that Eisoft Eisonesoft may need to retain certain data to complete transactions, perform refunds, maintain underwriting records or comply with legal obligations, tax and accounting requirements, etc.
...
In order to exercise any of these rights please contact us at eissoftware@outlook support@eisonesoft.com
5.COLLECTION OF PERSONAL INFORMATION
When you use our Products or Websites as a User or a Visitor, you may be asked for personally identifiable information such as your name, email address, mailing address, phone number, credit card or other billing information and profile information such as username, profile photo, and job title when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Services.
...
Integrated Services. - You may be given the option to access or register for the Service through the use of your user name and passwords for certain services provided by third parties (each, an “Integrated Service”). For example, you may provide an information by singing in with Google account in Live Support chat.
6.USE OF PERFORMANCE DATA
Eisoft Eisonesoft will use performance data, including performance statistics, bug fixes and other similar data (“Performance Data”) uploaded to our Websites or acquired through our Products. Eisoft Eisonesoft may use such Performance Data in any way, including, but not limited to, using, editing, altering, reproducing, publishing and/or distributing the Performance Data for any purpose, commercial or otherwise, provided that such Performance Data is stripped of all personally identifiable information.
7.USE OF PERSONAL INFORMATION
We use personal information to allow us to process your service requests, provide access to privileged areas of the Websites, send out newsletters, personalize your visit to our Websites, personalize your use of our Products, and enable us to improve the products and services we offer. We may occasionally carry out market research and send you details of services and offers that we think may be of interest to you. If you do not wish to receive such information, please email eissoftware@outlookemail support@eisonesoft.com or, alternatively, when we send you an e-mail, it will contain a provision for you to opt out of receiving any further information from us.
...
Customer Service and Support. We may use your name, phone number, email address, how you interact with our Services, and information about your computer configuration to resolve questions you may have about our Services and to follow up with you about your experience. We may use the information about technical issues to analyze and resolve the issues.
8.DISCLOSURE OF PERSONAL INFORMATION
We may provide information about you to our employees and agents in order to administer any accounts, products and services provided to you by EisoftEisonesoft.
We will not disclose your personal information to any third party unless you have consented to such disclosure or where we are required to do so by law.
...
Do not submit the information if you do not want your personal information shared as described above.
9.CHILDREN’S PRIVACY
Protecting the privacy of young children is especially important. Our Service is not directed to children under the age of 18, and we do not knowingly collect Personal Data from children under the age of 18 without obtaining parental consent. If you are under 18 years of age, then please do not use or access the Service at any time or in any manner.
10.COOKIES & CLEAR GIF
Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.
...
We do not have access to, or control over, the technologies that these third parties may use to collect information about your interests, and the information practices of these third parties are not covered by this Privacy Notice. Other than as discussed in this document, we have no control over these third parties.
11.SECURITY
All security on our Websites and the Products is treated seriously. Where data is transferred over the Internet as part of a Website or the Products, the data is encrypted using industry standard SSL (HTTPS). However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Support Service team at eissoftware@outlook support@eisonesoft.com.
12.POLICY CHANGES
Changes in this policy document will be posted on our Websites. You are advised to check our Websites regularly to view our most recent privacy policy. If you object to any changes, you may close your account by writing to eissoftware@outlook support@eisonesoft.com
Last update: Feb 07Jan 31, 20192023